Privacy Policy Statement

Your privacy and data security are our priorities.

Introduction to Our Privacy Practices

lositonara is committed to safeguarding your personal information and complying with Australian privacy laws, including the Privacy Act 1988 (Cth).

We explain what information we collect, how it is used, and your rights regarding your data. This policy applies to all services on lositonara.com.

Information We Collect

We collect personal details you provide, along with usage data for site functionality and analytics.

Information You Provide Directly

  • Contact details such as name, email, and phone number.
  • Subscription details and communication records.
  • Payment and billing information for your subscription.
  • Feedback, support requests, and enquiries.
  • Any documentation you upload or send.

Information Collected Automatically

  • Device and browser type when accessing our site.
  • IP address and general geolocation data.
  • Usage patterns, such as pages viewed and features accessed.
  • Cookies and tracking technologies, managed per our Cookie Policy.
  • Referring websites or links used to access lositonara.com.

How We Use Your Information

Your data enables us to provide, maintain, and improve our subscription services.

  • Process subscription applications and billing.
  • Communicate updates and service information.
  • Respond to your support and enquiry requests.
  • Maintain security and regulatory compliance.
  • Analyse usage and improve site performance.
  • Send administrative communications.
  • Enforce terms and policies.

Our Commitment: We use your information only for service delivery and compliance, never for unauthorised marketing.

When We Share Data

We share data only as required for service provision, legal compliance, or with your consent.

Service Providers

Third-party providers may access data only as needed for payment processing, hosting, or support.

Legal Obligations

We may disclose information to comply with Australian law or legal requests.

Anonymous Statistics

Aggregated, non-identifiable data may be shared for analytics.

Your Rights and Choices

You can access, correct, or request deletion of your personal data at any time.

  • Request copies of your personal data.
  • Ask us to correct inaccurate information.
  • Request deletion of your data.
  • Request transfer of your data.
  • Object to certain data uses.
  • Request limits on how your data is processed.

Contact us at any time to exercise your privacy rights or make a complaint.

How We Protect Your Data

We implement safeguards to prevent unauthorised access, misuse, or loss of your data.

Technical Safeguards

  • Encryption of stored and transmitted data.
  • Secure server infrastructure.
  • Access controls for staff.
  • Regular security audits.

Organisational Safeguards

  • Staff privacy training.
  • Strict data access protocols.
  • Incident response planning.
  • Regular compliance reviews.

Data Retention Policy

Your data is stored for only as long as needed for your subscription and legal requirements.

  • Account details retained for active subscriptions.
  • Usage data retained for service improvement.
  • Communications kept as required by law.
  • Billing records retained for compliance.
  • No unsolicited marketing data collected.

Contact us for details on retention or deletion requests.

Data Transfers Outside Australia

Data may be processed outside Australia only with appropriate safeguards.

  • Standard contractual clauses used.
  • Data minimisation practices.
  • Provider due diligence.
  • Regular security assessments.

Cookies and Tracking

We use cookies for site operation and analytics. See our Cookie Policy for details.

Cookie Types Used

  • Enable core functions and security.
  • Track site usage for improvements.
  • Remember user preferences.
  • Support extra site features.

Browser settings allow you to manage cookies at any time.

Changes to This Policy

We may update the privacy policy as laws or services change. Check this page for updates.

  • Email notice for important changes.
  • Website banners for updates.
  • Policy version numbers maintained.
  • Update date displayed prominently.

We encourage you to review the policy regularly.

Contact Us About Privacy

Reach out with privacy questions or concerns.

lositonara

95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia

Phone: +61-8-7487-9626

Email: content@lositonara.com

Privacy policy last updated September 27, 2025.

Effective from September 27, 2025.